电信方面

A
一种将IP转换为模拟信号的设备, allowing devices like fax machines and fire alarms to send calls over your 互联网 connection.

一组基于代码的函数和过程,允许软件与其他操作系统或应用程序交互.

A process in which service providers sign each outbound call with an attestation level. Think of it like a friend vouching for you; the provider attests to their relationship with the caller and validates their right to use the number.

更多信息: 搅拌/基础动摇

A call feature that routes callers to an option menu so they can select a specific department or extension.

一种业务连续性特性,在连接到原号码失败时自动重定向到另一个号码.

显示呼叫者地址的呼叫功能, mostly commonly used through E911 to direct emergency dispatch to the correct location.

更多信息: 911上的411

A calling feature that shows the call 收到r the telephone number of the incoming call.

更多信息: 911上的411

B
一种将IP转换为模拟信号的设备, allowing devices like fax machines and fire alarms to send calls over your 互联网 connection.
组织或系统在服务中断或下降期间维持可接受的操作水平的能力.
C

代表一个组织或客户管理来自新客户和现有客户的来电的部门或组织.

更多信息: 呼叫中心与呼叫中心的区别

 

A calling feature that enables you to automatically forward a call to another phone number.

A telephone service that transmits a caller’s telephone number to the recipient’s telephone screen. This sometimes includes the name associated with the calling number as well.

 

在美国使用的递送服务.S.-based telephone networks to provide name identification of the calling party. The CNAM information is often displayed in the caller ID as the caller or company’s name.

某些交通媒介的优先级, 比如声音或视频, over others in order to enhance the quality of your most important traffic.

一种由服务器组成的数字网络,通常位于数据中心中. 云计算的简称, the cloud is where you can store and access data over the 互联网, 而不是你的电脑硬盘.

An IP-based phone system that routes all calls digitally, through the cloud. 也称为托管PBX, 这种类型的电话系统存在于云中, 而不是以每个客户为前提.

更多信息: 什么是云PBX?

A type of electrical 电缆 that transmits voice, telephone and 互联网 signals.

更多信息: 什么是同轴电缆互联网?

A device or program used to improve the speed of information processing. 编解码器在传输数据或信号时对信息进行编码(或压缩),并在接收某些数据或信号时对其进行解码(或解压缩).

A data center solution in which you host your servers (and other network equipment) at a third-party facility, but are still responsible for management and maintenance of the equipment. 共用设备通常包括:机架、电源和带宽.

更多信息: 什么是数据中心?

An organization that provides communication services (like cloud communications, 互联网, 电缆, 等.)发给其他企业或居民. TelNet被认为是CSP,是一种电信运营商.

The integration of computer and telephone systems to manage voice calls through a computer. 呼叫中心座席使用CTI时, incoming calls are displayed as a popup window detailing the customer’s information on the screen.

An entity that handles inbound and outbound calls (as well as other communication methods such as SMS, 电子邮件和聊天). 而有些呼叫中心是内部管理的, 其他则被外包(通常被称为“BPO”),业务流程外包的缩写).

更多信息: 什么是呼叫中心?

D

A specially-designed facility that securely houses an organization’s IT operations, 数据和设备.

更多信息: 什么是数据中心?

A method of electronically sending and receiving a fax document over the 互联网.

更多信息: 何谓数码传真?

The process of ditching analog technology to digital, or cloud-based systems.

更多信息: 数字转型指南

一种通信服务,它将一段电话号码连接到组织的PBX以提供来电. DID可以使用本地和免费号码.


一种电信服务,允许用户从他们的PBX拨出并直接连接到外线.

A telecommunications service that enables SIP calling through 微软团队. It allows users to make and 收到 calls through the PSTN while using the application.

更多信息: 什么是微软团队的直接路由?

A state in which a network or piece of equipment is out of order or unavailable for use. 

A type of SIP registration that sends all traffic to one PBX to a single, assigned IP address.

更多信息: 什么是SIP Server?

E

A ten-digit phone number that contains an Automatic Location Identifier (ALI) for emergency response.

更多信息: 911上的411

An approximate geographic coordinate where emergency services may send dispatch to.

更多信息: 911上的411

连接公司和组织与公共安全应答点(PSAP)的E911服务,用于紧急响应.

更多信息: 911上的411

A service that provides a caller’s location and call-back number to emergency response services.

更多信息: 911上的411

一种电话功能,允许公司定制一个自动电话系统,以便来电者方便地获取信息. 只要对着电话或用键盘就可以了, 客户可以轻松有效地得到问题的回答.

F

A business continuity function that ensures network redundancy in the event of an outage. 如果您的一个连接降级或离线, 数据传输将继续不间断,因为流量将自动重定向到另一个可用的链路.

H

HIPAA stands for Health Insurance Portability and Accountability Act, passed in 1996 that requires the confidentiality of medical information. 任何符合hipaa标准的东西, 这是受法案约束的, 保障敏感医疗信息的保护.

一种电话系统特性,它将进入一个电话号码的呼叫分配给组织内的一组号码. So when someone calls your company’s main line, it’ll ring a predetermined group of employees.

一个工作小组在不同的地点工作. 混合型工作结构越来越受欢迎, allowing flexible arrangements where employees can work on location or remotely.

I

A phone menu system that routes incoming callers to a specific department based on their responses.

连接到互联网的物理设备组成的网络.

A standard set of rules for sending and receiving data over the 互联网.

A telephone switching system that connects phone extensions to the public switched telephone network. It’s basically a business phone system that communicates over the 互联网 or dedicated IP connection.

An IP-based voice solution that provides a PRI handoff to a legacy PBX. 它允许你自定义你有多少个频道, 而不是锁定在23的增量上.

更多信息: 什么是IP-PRI?

An organization that provides network services for residents and businesses.

The ability of computerized systems to connect and communicate with one another.

J

网络连接上数据包的延迟. 抖动会对电话和视频会议产生负面影响, 而且往往是由网络拥塞引起的.

K

要求MLTS在美国的位置.S. 让用户直接拨打911, 而不会被一个额外的数字阻碍, 代码或前缀, 比如“9,接通外线.

更多信息: 卡莉定律:你需要知道的一切

L

web请求从发送方到接收方之间的延迟.

一个分析过程, selects and directs inbound and outbound communication traffic down the least expensive path.

遗留系统是任何硬件, software or application that is built upon outdated or earlier generation technology, 但对企业运营仍然至关重要.

更多信息: 是时候让你的传统电话系统现代化了

A computer network that connects devices within a limited area, such as a school or office building.

M

A data center solution in which your servers are hosted, monitored and managed by a vendor.

更多信息: 什么是数据中心?

基于web的服务管理平台, 哪些可以通过桌面访问, 笔记本电脑或移动设备.

更多信息: 在自助VoIP门户中需要注意的7大品质

微软的一个广泛流行的通信和协作平台,允许用户更有效地工作和沟通.

更多信息: 开始与微软团队合作的6个技巧

一种电信网络路由技术,基于短路径标签而不是网络地址来提高速度和管理流量.

N

A redundant system to safe proof operations by having a power backup in place.

一个组织支持其计算机网络和电信基础设施的操作中心.

更多信息: 什么是网络运营中心?

O

A communication method that provides a continuous customer experience across multiple platforms. It allows customers to interact with agents via different channels such as voice, text, 电子邮件和聊天.

更多信息: 什么是呼叫中心?

A pricing model in which an organization will pay per concurrent call path, rather than per user. (与一对一模式形成对比, where organizations will pay for each and every user to have access to PSTN calling.)

更多信息: 直接路由和. 微软团队的呼叫计划

P

A security standard for credit cards to help protect against fraud and unauthorized transactions.

An on-premise or cloud-based business telephone system that routes all calls.

更多信息: 什么是云PBX?

An analog voice solution that is connected via copper wire, also commonly known as a landline. 这些也有自己的电源,所以可以使用在fail-oc

以太网电缆可以传输电力的特性. The advantage of a PoE is that power can be delivered without having to deal with AC power.

PRI是由23个语音通道组成的传统电话线.

更多信息: 升级你的革命制度党

A service that lets users update their location information for 911 emergency services.

更多信息: 911上的411

A call center that handles calls for emergency response such as police, 消防及救护服务.

更多信息: 911上的411

一种为固定电话提供基础设施和公共电信服务的电话路由区域的硬线网络.

Q

A strategy that allows you to prioritize your most important applications over less sensitive traffic. You can assign priority layers within your network to ensure consistent delivery and eliminate latency, 抖动和包丢失问题. Everything is prioritized by class and other customizable criteria based on your business’ needs.

更多信息: SD-WAN改善网络体验的6种方法

R

An act that requires a “dispatchable location” must be conveyed to the PSAP in the case of a 911 call.

更多信息: RAY BAUM的行为:对你的组织意味着什么

在网络基础设施中安装额外或备用设备以防止停机的一种处理过程.

用计算机化的自动拨号器进行呼叫,传递预先录制好的信息(就像从机器人那里发出的一样). Robocalls are often associated with political and telemarketing campaigns, 但也可以用于公共服务或紧急通告.

更多信息: 网上十大网赌娱乐大全 to Implement 搅拌/动摇 Robocall Mitigation Plan

S

既指一个标准化工作组,也指为呼叫信令请求添加加密签名的技术标签. 它防止呼叫者向接收方提供他们未被授权使用的呼叫号码.

更多信息: 关于搅拌/动摇你需要知道的事情

A promised level of service between a service provider and a customer.

A device used in VoIP communications that controls the signaling that initiates, 指挥并结束一个语音通话, 有时是其他互动媒体传播. 通过连接两个端点, 它的作用就像一个技术交叉警卫, 促进数据交换.

更多信息: 会话边界控制器101

允许用户做的一种信令协议, 收到, 实时更新和结束多媒体会话. Sessions can include voice calls, video conferences, messaging and other multimedia exchanges.

更多信息: SIP是什么?

一个行业标准,它定义了语音服务提供商应该如何实现STIR技术,以确保外呼在其网络上不被欺骗.

更多信息: 关于搅拌/动摇你需要知道的事情

A phone system feature that lets you forward to a group of phone numbers. 当该呼叫向前移动时,所有号码同时响.

一种数据中心配电系统,在两根导线(一根有源导线和一根中性导线)上分配高达208伏的交流电流。. These systems are ideal for customers with smaller workloads who aren’t in need of high-density capacity.

更多信息: 数据中心配电

A type of communication method that utilizes SIP to send and 收到 calls to any number.

更多信息: 什么是SIP呼叫?

A device that processes and transmits voice data from an analog device to a digital device.

更多信息: 什么是SIP网关?

一种利用SIP信令协议在两点之间传输语音和数据以实现云呼叫的VoIP网上十大网赌娱乐大全.

更多信息: 什么是SIP中继?

A software program that allows you to make phone calls over the 互联网, without the need for dedicated hardware (like an actual deskphone).

软件定义广域网(SD-WAN)
一种通过软件管理广域网(wan)的方法.

更多信息: 什么是SD-WAN?

一种通过软件管理广域网(wan)的方法.

更多信息: 什么是SD-WAN?

A set IP address assigned to a device that does not change over time. Even if the router or device is rebooted, the IP address will stay the same.

更多信息: 什么是SIP Server?

一个通信工具, 通常通过浏览器或应用程序访问, 它用于在任何给定时间传递关于服务级别状态(以及预定的维护公告)的信息.

更多信息: 状态页:服务透明窗口

一套技术标准和操作程序,用于实现通过互联网传送的呼叫的呼叫认证. 此框架将使原始语音服务提供商能够验证断言的呼叫者id的有效性,并使用不能伪造的安全签名或证书对出站呼叫进行签名. 终止服务提供者将使用安全证书来验证呼叫者标识验证没有被泄露.

更多信息: 关于搅拌/动摇你需要知道的事情

T

一项两党立法于12月30日签署成为法律, 2019 to increase the enforcement against telemarketers and scammers making illegal robocalls. 它要求FCC建立一个呼叫验证框架和缓解标准,以防止最终向最终用户发送欺诈性呼叫.

更多信息: 网上十大网赌娱乐大全 to Implement 搅拌/动摇 Robocall Mitigation Plan

对电话使用的一个花哨的名字. It refers to the field of technology that involves telecommunication services, 比如声音的传递, 端点之间的传真或数据.

A type of data center power option that distributes 208 volts over three alternating currents. Each current is shifted by a third cycle, so the power never stops.

更多信息: 数据中心配电

数据中心分类,保证99.671%的正常运行时间和零冗余.

更多信息: 数据中心层解释

数据中心分类,保证99.741 percent uptime with partial redundancy in power and cooling operations.

更多信息: 数据中心层解释

数据中心分类,保证99.有982%的正常运行时间,N+1冗余.

更多信息: 数据中心层解释

确定呼叫来源的过程, 通常从接收方开始,到语音服务提供商结束,然后沿着呼叫源的路径向后工作.

更多信息: 网上十大网赌娱乐大全 to Implement 搅拌/动摇 Robocall Mitigation Plan

A line that carries data and can transmit up to 24 simultaneous phone calls over a single copper wire. T1s现在被认为是一种传统技术. This T1 circuit can also come in the form of a data connection, delivering 互联网 connectivity.

U

A collaboration application that connects via laptop and mobile devices, 功能调用, 消息和视频会议.

更多信息: 什么是统一通信?

A cloud delivery model that supports a variety of communication and collaboration applications and functions. This cohesive technology stack offers features like voice telephony, 音频视频会议, 消息传递和实时呈现.

更多信息: UCaaS 101:统一通信即服务

具有防雷功能的电池组,在数据中心的主电源断电时可作为备用电源.

呼叫中心的呼叫中心功能, 聊天和电子邮件进入一个单一的等待列表. This style of call queuing brings consistency and efficiency to both customers and agents. No one gets pushed to the back of the list just because of their preferred method of communication.

用百分数表示的对系统可靠性的度量. It refers to the time that a system or machine is working and available.

V

A type of network that creates a private network from a public 互联网 connection. It establishes secure, encrypted connections to ensure privacy and security.

A group of devices that communicate with each other as if they were part of the same local area network (LAN).

更多信息: 专家级Wi-Fi网络的3个小窍门

这是一个总括性的术语,指通过互联网拨打的电话,而不是传统模拟电话使用的铜线. It includes any devices that transmit real-time communications data over the 互联网.

更多信息: 什么是网络电话?

An encrypted link between a computer or a mobile device and a network (like a VPN server).

W

An enterprise-grade Cisco platform for video conferencing, virtual meetings and chatting. 结合TelNet的云PBX网上十大网赌娱乐大全, the application can serve as a mobile business phone system as well.

更多信息: 什么是网讯,它是如何工作的?

Z

A feature that allows service providers to provision and configure a device automatically, 无需手动设置或配置.

COVID-19大流行的文化趋势和结果, 这是一种与持续的数字沟通(尤其是使用视频会议)有关的疲惫和倦怠状态。.

更多信息: 厌倦了无聊的虚拟会议?

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